2009/10/20

Story about TMS-SA

Today, I am introducing a machine which is like son of Sun-Tec America.
The machine is a film lamination machine (model :TMS-SA).

It has been about 5 years since we set up a office in Arizona and 7 years since we participated SID show first time.

When we had a booth at SID show first time, our high capacity and efficiency machines could not get much interest from American customers.
One of the reason is that there are few mass-production display manufacture companies especially in the United States. Yet there are many R&D or technology development sections.
Then, Mr. M.C. , an American sales reprehensive of us proposed that customers here might need basic and minimum efficiency lamination machines.
So we changed plan and started to develop a simple lamination machine.
We had discussions with engineers and we decided even the reversal table drive can change to manual handle and automatic drive can be option.
So we built a very simple & basic lamination machine and stated additional capabilities are all option.
Actually I felt a little doubt because we had been aimed for providing high capacity and efficiency machines but we now returned to basic technology.
However, In the United States, you can see from automobile advertisements appeal very low price in front and each customer's demand features are option.
Eventually, the idea is worked well! The machine has been installed in R&Ds, high-mix low-volume manufacturing companies and repair manufacture etc..

 

I learned that customer's demands are really various. Some customer needs full-option but the other customer wants only basic machine.
What we need is providing a machine fulfill the customer's demand and need. And the customer's satisfaction is key to success for us.
In these days, we have been producing TMS-SA series like TMS-SA-CE for Europe region, TMS-SA-P1 for rigid panel to rigid panel lamination and etc...

TMS-SA has been brought in not only the United States and Europe but Asia now. The machine is getting used in all over the world.

Therefore , TMS-SA is son of Sun-Tec America and he is very devoted son!
We will keep providing good machine for fulfill customer's need for all over the world form here .
We can do it!

SUN-TEC America RM
We can do it!
SUN-TEC WebSite >> http://www.sun-tec.net/english/index.html